Terms and conditions of use

The site www.tsedizioni.it (hereinafter also the “Site”) is an on-line bookseller/publication/multimedia information service and belongs to Edizioni Terra Santa S.r.l. Unipersonale/Fondazione Terra Santa (hereinafter “ETS” or “Edizioni Terra Santa”), of Via Gherardini 5, Milan (Italy), e-mail: info@tsedizioni.it

Its use is subject to the acceptance of the terms and conditions set out here below. If you do not intend to accept these conditions, please do not use the site and the relative services offered therein.

By registering with the Site, the user also expresses his/her consent to these General Terms and Conditions if use (hereinafter “General Conditions”) and all the provisions regulating the use of the Site.

All the contents in the site www.tsedizioni.it, including text, documents, trademarks, logos, images, graphics, their layout and their adaptation are protected by the laws on copyright and the laws for the protection of Trademarks (Law no. 633 of 22nd April 1941 and subsequent amendments , Royal Decree no. 929 of 21st June 1942 and subsequent amendments) and are covered by copyright.

The information and some of the sections contained in the site www.tsedizioni.it are provided in good faith by ETS and are periodically, without notice, updated and checked. In no case may ETS be held responsible for any direct or indirect damage that may derive from the use by third parties of the information on this site or from the contents of the site. As a consequence, anybody who takes decisions on the basis of the information contained in this site is wholly responsible for the same.

The user undertakes that his/her conduct during the use of the Site will not include any of the following:

– falsifying his/her personal identity;

– sanding any material or promote links with obscene, vulgar, fraudulent, slanderous, libelous, threatening, confidential or legal contents or contents that are otherwise reprehensible.

– attempt to send any thing that is technically dangerous, including, by way of example, viruses, “Trojan horses”, logical bombs, worms, dangerous components or other tools that may cause destruction or damage to the computer support and system;

– infringe the right of protection of personal information and any other personal and exclusive right of any physical individual or legal entity;

– conduct that in any way breaks the law.

The user is responsible for the contents of any message sent to the Site. The user may send only the personal information strictly functional for the purposes of the communication sent, on condition that this purpose is included in the terms and conditions of use of the Site: the user must not send his/her sensitive information or that of third parties. Any sensitive information received through the Site will be immediately cancelled permanently and will not be processed in any way. The user may not send confidential information relative to third parties to the Site.

ETS is in no way responsible for the contents of any other site that may be reached from the site www.tsedizioni.it or through which this site may be accessed. Whoever decides to visit a site linked to www.tsedizioni.it does so at their own risk, assuming the responsibility of taking all the necessary measures against viruses or other destructive elements. ETS informs users that it has no control over the content of such sites and in its capacity as a third party has no responsibility for the content and material, including advertising, disclosed on these sites or for the products or services offered.

These products or services may not be considered as sponsored, agreed with or supported in any way by ETS.

The user undertakes to use the site www.tsedizioni.it and its services exclusively for lawful purposes and, in any case, without prejudicing the rights of any other third party, with particular respect for the rules on data protection, the laws on the protection of intellectual and industrial property, the protection of personal information, current laws on computer crime and laws on telecommunications.

Contracts between ETS and the purchaser will be subject to Italian legislation and in the event of dispute, the competent court of law will be the Court of Milan, Italy.

If for any reason whatsoever, part of these terms and conditions were not to be valid of efficacious, the remaining terms and conditions nevertheless remain valid and efficacious.

Personal information will not be disclosed.

The user has the faculty of exercising the rights according to Legislative Decree 196/2003 (access, correction, cancellation, etc.) by sending an e-mail to Edizioni Terra Santa, at the address info@tsedizioni.it

Processing connected with the web services of the site www.tsedizioni.it takes place at the registered office of the company and is carried out only by personnel appointed for the processing, or by any others appointed to carry out ordinary and extraordinary maintenance.

The personal information provided by users who send requests are used for the sole purpose of carrying out the service and are notified to third parties only in the case in which this is necessary for the purposes of the service.

The computer systems and the software procedures for the functioning of the site acquire, during their normal operation, some personal information the transmission of which is implicit in the use of Internet communication protocols.

This is information which is not collected to be association with the people concerned as identified, but which by its very nature could, through processing and associations with data held by third parties, allow identifying the users.

This category includes the IP addresses or domain names of the computers used by the users who connect to the site, the addresses of the resources requested, the time of the request, the method used is making the request to the server, the dimension of the file obtained in response, the numerical code indicating the status of the answer given by the server and other parameters relative to the operating system and the computer environment of the user.

This information is used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct operation and is deleted immediately after processing. The information could be used to ascertain liability in the even of hypothetical computer crimes to the detriment of the site.

The optional, explicit and voluntary sending of e-mail to the addresses shown on the site, as well as to other addresses owned by the company, entails the subsequent acquisition of the address of the sender, necessary to answer the requests, as well as any other personal information included in the message.

Specific summarized policies will progressively be shown or displayed on the pages of the site for special services on request.

Optional nature of providing information: apart from what has been specified for the navigation information, the user is free to provide his/her personal information shown in the request forms to the company or, indicated in contacts with the various offices to request information or other communications to be sent.

Failure to provide this information may be of prejudice to obtaining what has been requested.

The contract of sale is valid from the receipt of the order confirmation. ETS has the faculty to withdraw from the contract at any time in the event of errors or obvious inaccuracies that concern the goods or the orders made on the ETS site.

The prices of the products purchased on the ETS site are inclusive of VAT, according to the law in force. Delivery costs (VAT included), which vary depending on the method of transport chosen and the destination, must be added to the price of the product. If the product is not available, you will be advised by e-mail by Customer Service.

The material purchased must be paid for in advance by:

– Credit Card

– advance bank transfer to: Edizioni Terra Santa S.r.l. Unipersonale, Via Gherardini, 5 – Milano, Italia

Banco BPM S.p.A – Corso Sempione, 32/A, Milano
IBAN IT74 W 05034 01728 000000029216 – BIC BAPPIT21645

ETS will provide for the delivery of the products ordered to the address shown by the purchaser. The delivery times shown on the ETS site are indicative and are based on the availability, the normal processing of the order and on the delivery times normally indicated by carriers.

In the event that the purchaser is not satisfied with the product received, he may contact Customer Service at the address info@tsedizioni.it or by telephone at 02/34592679.

The purchaser will be entitled to exercise the right of withdrawal within 10 working days of the date of receipt of the order. Returned products must be sent together with written notification on the reasons for the return. We advise returning products by recorded delivery. Delivery costs will be at the expense of the purchaser, except in the case of defective products. If replacement is not possible, ETS will reimburse the amount of the order that has not been successfully concluded. ETS is not responsible for damage deriving from improper use or abuse of the product.